Admissions Advisor (Remote)

Posted at 2022-07-12 by
Job highlights identified using AI from the original job post

  • Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
  • In 2020, MedCerts was acquired by Stride, Inc.
  • This is a remote position in which work will be completed during normal business hours (approximately 8.
  • Admissions Advisor (Remote)
  • Company (NYSE.
  • Focused on certifications in high-demand areas of allied healthcare and IT, it serves individuals from all backgrounds, including the military and their families, career changers and the under- and unemployed.
  • MedCerts delivers career training through HD-quality video-based instruction, virtual simulations, games and animations, and on-the-job training through Experiential Learning solutions.
  • Stride has transformed the teaching and learning experience for millions of people by providing innovative, high-quality, tech-enabled education solutions, curriculum, and programs directly to students, schools, the military, and enterprises in primary, secondary, and post-secondary settings.
  • For more information, visit medcerts.com.
  • The Admissions Advisor will be responsible for enrollment activities from the initial contact with a student to determine the appropriate program and create/submit paperwork to the potential student and workforce case managers.
  • Additional responsibilities include learning and executing administrative procedures and policies for the team.
  • There will be frequent communication with students, Case Managers, as well as internal support departments.
  • ESSENTIAL FUNCTIONS
  • GENERAL DUTIES AND RESPONSIBILITIES
  • Meet and exceed monthly, quarterly and annual enrollment goals
  • Handle incoming and make outbound phone calls with potential students referred via workforce offices and/or MedCert marketing
  • Create and complete student acceptance letters and workforce required approval forms
  • Provide exceptional customer service assistance with students and WIOA case managers
  • Follow up with case managers for training approval forms
  • Create and update notes in Salesforce and QuickBase
  • Responsible for understanding and discussing the funding options that are available for potential students
  • Obtain expert product knowledge in all MedCerts educational courses and programs
  • Additional responsibilities may be added as deemed necessary by management
  • The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.
  • LRN) – is a national online training provider strengthening the workforce through innovative eLearning solutions.
  • Since 2009, the company has developed over 45 career programs, trained and up-skilled more than 35,000 individuals across the country and partnered with over 500 American Job Centers and more than 1,000 healthcare and academic organizations to build talent pipelines, and provide the option of articulated college credit to our students.
  • The Admissions Advisor will provide the first contact with students interested in MedCerts training programs.

Full Job Description

MedCerts – a Stride Inc.
company (NYSE.
LRN) – is a national online training provider strengthening the workforce through innovative eLearning solutions. Focused on certifications in high-demand areas of allied healthcare and IT, it serves individuals from all backgrounds, including the military and their families, career changers and the under- and unemployed. MedCerts delivers career training through HD-quality video-based instruction, virtual simulations, games and animations, and on-the-job training through Experiential Learning solutions. Since 2009, the company has developed over 45 career programs, trained and up-skilled more than 35,000 individuals across the country and partnered with over 500 American Job Centers and more than 1,000 healthcare and academic organizations to build talent pipelines, and provide the option of articulated college credit to our students. In 2020, MedCerts was acquired by Stride, Inc. Stride has transformed the teaching and learning experience for millions of people by providing innovative, high-quality, tech-enabled education solutions, curriculum, and programs directly to students, schools, the military, and enterprises in primary, secondary, and post-secondary settings. For more information, visit medcerts.com.
GENERAL DESCRIPTION
The Admissions Advisor will provide the first contact with students interested in MedCerts training programs. The Admissions Advisor will be responsible for enrollment activities from the initial contact with a student to determine the appropriate program and create/submit paperwork to the potential student and workforce case managers. Additional responsibilities include learning and executing administrative procedures and policies for the team. This position requires the candidate to have excellent written and verbal communication skills. There will be frequent communication with students, Case Managers, as well as internal support departments.
ESSENTIAL FUNCTIONS
Ability to follow a predefined system, yet flexible enough to adapt to an ever-changing industry environment

Ability to work independently, with a sense of urgency

Ability to communicate with students effectively through multiple communication channels

Ability to analyze situations, conduct student investigations, seek clarifications and think creatively to generate solutions

Ability to multi-task and support multiple projects at the same time
GENERAL DUTIES AND RESPONSIBILITIES
Meet and exceed monthly, quarterly and annual enrollment goals

Handle incoming and make outbound phone calls with potential students referred via workforce offices and/or MedCert marketing

Create and complete student acceptance letters and workforce required approval forms

Provide exceptional customer service assistance with students and WIOA case managers

Follow up with case managers for training approval forms

Create and update notes in Salesforce and QuickBase

Responsible for understanding and discussing the funding options that are available for potential students

Ability to learn and understand the difference of each state and regions workforce WIOA rules, regulations and requirements

Obtain expert product knowledge in all MedCerts educational courses and programs

Additional responsibilities may be added as deemed necessary by management
REQUIRED QUALIFICATIONS
Two years minimum sales experience with Consumers and Business

Proven track records of meeting and exceeding sales goals

Demonstrated written and verbal communication skills

Demonstrated ability to work independently and as a team

Ability to maintain a professional appearance and manner

Typing skills at least 50 words per minute

Experience with Microsoft Office products (Word/Excel/PowerPoint/Outlook)

Ability to maintain records and process in Salesforce
WORKING CONDITIONS
This is a remote position in which work will be completed during normal business hours (approximately 8:30am – 5:00pm).
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
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